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Terms & Conditions

The terms that govern use of the Weft360 platform

Last updated: 6 August 2026

These Terms & Conditions set out the basis on which schools, district offices, ministries, and their users may access the Weft360 website and platform. Please read them carefully — they cover licensing, responsibilities, data ownership, liability, and termination.

1Agreement to these terms

These Terms & Conditions govern your access to the Weft360 website and, where no separate signed agreement applies, your use of Weft360 software and services. By accessing the site or using our products you agree to these terms. Where a written master agreement, licence, or pilot agreement is signed with an institution, that agreement prevails over these terms in the event of a conflict.

2Definitions

  • "Weft360" means Weft360, the provider of the platform, based in Paris, France.
  • "Institution" means a school, district office, ministry, or other organisation licensed to use the platform.
  • "Products" means WeftStudent (SIS), WeftLearn (LMS), WeftPeople (HRM) and any additional modules such as WeftConnect, WeftPlanner, WeftDocSign, WeftData, WeftInspect, WeftReport, and WeftAI & Analytics.
  • "User" means an individual authorised by an Institution to access the Products.
  • "Institution Data" means all records an Institution or its Users enter into or generate through the Products.

3Licence and permitted use

Subject to payment of applicable fees and compliance with these terms, Weft360 grants the Institution a non-exclusive, non-transferable right to use the licensed Products for its own education administration purposes during the licence term.

  • Access is limited to the modules, user tiers, and deployment scope set out in the applicable order or pilot agreement.
  • Users must keep credentials confidential and are responsible for activity under their accounts.
  • The Institution is responsible for ensuring its Users comply with these terms.

4Restrictions

  • Do not copy, resell, sublicense, or provide the Products to third parties without written consent.
  • Do not reverse engineer, decompile, or attempt to derive source code except as permitted by law.
  • Do not circumvent access controls, licence limits, security features, or audit logging.
  • Do not upload malware or unlawful content, or use the Products to infringe the rights of others.
  • Do not use the Products to make automated decisions about individuals without appropriate human review.

5Pilots, demos, and trial access

Pilot and demonstration access — which you can request here — is provided for evaluation only, may be time-limited, and may be modified or withdrawn. Pilot environments are not intended to hold production records unless expressly agreed in writing. Service levels and support commitments applicable to paid licences do not apply to pilots unless stated in the pilot agreement.

6Fees and payment

  • Fees, currency, billing frequency, and any implementation charges are set out in the applicable quotation or order; indicative tiers are published on our Pricing page.
  • Unless stated otherwise, invoices are payable within 30 days of the invoice date.
  • Fees exclude taxes, duties, and withholding amounts, which are the responsibility of the Institution.
  • Weft360 may suspend access for accounts that remain materially overdue after written notice.

7Data ownership and protection

The Institution retains all rights to its Institution Data. Weft360 processes that data only to provide, secure, and support the Products, in accordance with our Privacy Policy and any applicable data-processing terms. Weft360 does not sell Institution Data and does not use identifiable student data for advertising.

8Intellectual property

Weft360 and its licensors own all rights in the Products, including software, interfaces, documentation, trademarks, and any improvements or feedback-derived enhancements. No rights are granted other than the limited licence described above.

9Availability, offline operation, and support

The Products are designed to operate offline and synchronise when connectivity is available. Weft360 aims for high availability of hosted components but cannot guarantee uninterrupted service, as connectivity, power, local hardware, and third-party infrastructure are outside our control. Planned maintenance will be communicated in advance where practicable. Support scope and response targets are defined in the applicable agreement.

10Institution responsibilities

  • Provide accurate information and lawful grounds for the data it enters into the Products.
  • Maintain suitable local devices, power arrangements, and network access.
  • Manage user provisioning, role assignment, and prompt deactivation of departing staff.
  • Comply with national education, records, and data protection requirements applicable to it.

11Third-party services and integrations

The Products may integrate with third-party or government systems, including national EMIS/GESMIS reporting channels, communication gateways, and payment providers. Those services are governed by their own terms, and Weft360 is not responsible for their availability, accuracy, or decisions.

12Warranties and disclaimers

Weft360 warrants that it will provide the Products with reasonable skill and care and in accordance with its documentation. Except as expressly stated and to the fullest extent permitted by law, the Products are provided without further warranties of any kind, including fitness for a particular purpose or that the Products will be error-free.

13Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, or consequential losses, or for loss of profits, goodwill, or anticipated savings. Weft360's total aggregate liability arising out of or in connection with the Products is limited to the fees paid by the Institution in the 12 months preceding the event giving rise to the claim. Nothing in these terms limits liability that cannot lawfully be limited.

14Suspension and termination

  • Either party may terminate for material breach that remains uncured 30 days after written notice.
  • Weft360 may suspend access immediately where required to protect the security or integrity of the platform.
  • On termination, the Institution may request an export of its Institution Data in a standard format within an agreed window, after which the data is deleted or anonymised.

15Confidentiality

Each party will protect the other's confidential information with at least the care it applies to its own, use it only for purposes of the engagement, and disclose it only to personnel and advisers who need it and are bound by equivalent obligations.

16Changes to the Products and these terms

Weft360 may improve or modify the Products provided that material functionality is not reduced during a paid term. These terms may be updated from time to time; material changes affecting licensed Institutions will be notified in advance, and the revision date on this page reflects the current version.

17Governing law and disputes

Unless a signed agreement states otherwise, these terms are governed by French law, and the courts of Paris, France have exclusive jurisdiction. The parties will first attempt in good faith to resolve any dispute through discussion between designated representatives.

18Contact

Weft360, Paris, France. Email: info@weft360.com. Telephone: +33 7 53 11 00 02. See also our Privacy Policy and Cookie Policy.

Questions about this document?

Contact our team at info@weft360.com and we will respond as quickly as possible.